The app-based cycle renting service managed by Zoomcar will soon be incorporating new cycles for the service to be operated in New Town. The fluorescent green PEDL cycles which were previously seen in New Town will be replaced by the company due to a technical problem.
PEDL reported,
The older cycles were withdrawn in January as they had developed braking problems. Besides, users would often complain that the chain had come off the sprocket during a ride.
Zoomcar had tied up with New Town Kolkata Development Authority (NKDA) to launch this cycle rental service, with 100 cycles initially provided in 30 pick-up points. The demand for the service had led to the addition of 300 such cycles and more pickup points over a month. The most popular pickup points among others were the New Town bus stand, TCS, Gitanjali Park and Nazrul Tirtha. PEDL reported that over 1 million rental transactions were completed in the city, with each cycle clocking 5 to 6 rides a day. However, complaints were registered about mishandling of the cycles which led to technical problems. Still, due to a high demand of this service Zoomcar has decided to launch new cycles in New Town for smooth operations.
Greg Moran, co-founder and CEO of Zoomcar said,
We want to upgrade the cycles... as we want to provide better bikes to customers. That is why we have temporarily stopped operations. We will give away the old bikes to charitable institutions and NGOs.